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Terms

Membership Agreement Terms
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DIRECT DEBIT PAYMENTS
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Our Direct Debit payment is designed to make paying for your practice, easy, affordable and without a ‘lock-in’ contract..

 

  1. A fee will be charged weekly to your credit/debit card based on the Membership option you have chosen. The first payment will be drawn upon when commencing your Unlimited Membership.
     

  2. This membership will automatically continue unless you request otherwise.
     

  3.  Once membership fee is paid it is non-refundable.
     

  4.  If you would like to terminate or suspend we require a minimum of 14 days notice via email to hello@wildfirefitness.com.au
     

  5.  It is your responsibility to pay the instalment amount at the agreed payment frequency until this agreement is terminated. Should there be any arrears in payments, you authorise Wildfire Fitness to debit the outstanding balance in order to bring your payment up to date.
     

  6.  Any payment that is scheduled between the date you request the termination and the 7 day minimum notification period will be processed with no credit or refund.
     

  7. If your regular payment is not honoured/paid when it is due, that costs Wildfire Fitness transaction fees. If you are a serial non paying offender, we can charge a fee of $15 for each failed payment – please ensure the correct card details are provided and there is always sufficient funds in your account.
     

  8.  Should your payments go into arrears your membership will be suspended until a time that you bring the outstanding balance up to date.
     

  9.  We reserve the right to update the Direct Debit terms and conditions at any time.
     

  10.  We will give you a minimum of 14-days notice for any increase in membership price.
     

  11. Wildfire Fitness reserves the right to shut on public holidays or during extreme weather events. The Centre is always closed on Christmas Day and may at other times of the year close during public holidays.

 
LATE CANCEL/NO-SHOW POLICY

You have until 2 hours before the beginning of class to cancel your booking. Please be mindful that if a class is full someone else may be able to enjoy your spot if you can't attend.

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You can cancel your appointment using your Wildfire Fitness App Login.
 

If you cancel a class within the 2 hours before class then you will forfeit your class pass.  If you are on an Unlimited Membership then you will be charged a fee of $5.
 

If you 'no-show' for a class without cancelling then you forfeit your class pass.  If you are on an Unlimited Membership package then you will be charged a ‘no-show fee of $10.
 

Please know we don’t like charging fees for this sort of thing, so to avoid it, please make sure to cancel your class bookings accordingly.
 
LIABILITY WAIVER
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By entering the Wildfire Fitness Centre Premises I agree:

  • That I am participating voluntarily in Gym Use, Classes or Workshops offered by Wildfire Fitness Pty Ltd. I recognise that Gym, Yoga, Pilates and Fitness Classes require physical exertion that may be strenuous and may cause physical injury. Due to the strains placed on the body by this strenuous physical activity, the nature of the injuries caused are potentially serious and debilitating and are not limited to the strain of muscles or joints.
     

  •  I acknowledge the warning that participation in Gym Use, Yoga, Pilates and Fitness Classes involves a risk of physical or other harm and I agree that I am fully aware of the risks and hazards involved and am participating at my own risk. I agree to assume full responsibility for any risks, injuries or damages, known or unknown, which I might incur as a result of participating in these activities.
     

  •  I acknowledge the risk of injury from using equipment in the centre or participating in activities is significant, and may include permanent paralysis or death and I knowingly and freely assume all such risks
     

  •  I acknowledge that I must not exercise unless I reasonably believe on reasonable grounds that I am fit and able to undertake active exercise.
     

  •  I agree that to use our Centre, products and services I must do so with due care and reasonable skill and on the condition that if I have any difficulty using any equipment, that I will cease using that equipment unless and until I have notified Staff and been given guidance on the use of that equipment and I have been given approval by Staff to continue using that equipment.
     

  •  I agree that should I injure myself, or get hurt while utilising our Centre, facilities, products and/or services, I will immediately cease exercise and notify Staff. It is a condition of entry into and use of the Centre that you must take full responsibility for your actions, to exercise within your strength and conditioning and that you indemnify us against any costs, losses or damages we may suffer in relation to your actions or injury whilst attending Wildfire Fitness Pty Ltd.
     

  •  I agree to inform the instructor before the beginning of any classes if I have any problems with my general health or injuries that may impact my ability to participate or if I am pregnant.
     

  •  I agree to listen carefully and follow the instructors instruction at all times, and to ask the instructor to clarify any direction if I do not understand.
     

  •  I understand that if I experience pain in any particular pose I should come out of the pose and consult with the instructor.
     

  •  I agree to consult with the instructor if I have any doubt or concerns about a particular pose or about my ability to participate in the class.
     

  •  I understand that I may receive physical assists or adjustments to enhance or correct my body posture during classes by either the instructor or an assistant in class. I will take accountability for alerting the instructor or assistant if I do not want to receive any adjustments. I will also take accountability for alerting the instructor or assistant of any injury or impairment in advance of them adjusting me.
     

  •  To the full extent permitted by law, I, knowingly, voluntarily and expressly agree to absolve and indemnify Wildfire Fitness Pty Ltd from and against all liability for any injury, loss or damage however caused arising out of my participation.
     

  •  I agree to release and forever discharge Wildfire Fitness Pty Ltd from any claim I may have against the Wildfire Fitness Pty Ltd for injury or damages that I may sustain as a result of participating.
     

  •  I agree that neither I, my heirs, assigns or legal representatives will sue or make any other claims of any kind whatsoever against or its members for any personal injury, property damage/loss, or wrongful death, whether caused by negligence or otherwise.
     

  • I acknowledge that Wildfire Fitness Pty Ltd purchase or lease the fitness and exercise equipment from third parties and therefore do not manufacture any of this equipment, and they are providing recreation services and may not be held liable for defective products or equipment.
     

  •  I acknowledge that whilst at the centre you may at times be unsupervised and I assume all risks associated with using any fitness and exercise equipment and exercising alone without the aid and presence of any Staff. 
     

  •  Generally, all members must be a minimum of 11 years of age to practice in the Centre. All minors under the age of 14 (unless attending our Next Gen Classes) must have a parent or guardian be personally responsible while in the centre.
     

  •  I understand that an area for personal belongings is available during class. However, I agree that Wildfire Fitness Pty Ltd is in no way responsible for the loss or damage of any of my belongings while I attend the facility.
     

  • I have read the above release and waiver of liability and fully understand its contents.

 
BAD BEHAVIOUR


We reserve the right to suspend or cancel your Membership immediately:

  1.  if, in our opinion, you do not behave in a correct and orderly manner, respecting the entitlement of all patrons to use the centre in peace and without disturbance or disruption by you;
     

  2.   if you do not comply with the reasonable directions of our Staff;
     

  3.  if you misuse our products, services, or facilities or use them for purpose other than the use for which they were designed or intended;
     

  4. if you are within the premises of the centre or its surrounds under the influence of drugs or alcohol;
     

  5.  if you are abusive or aggressive to Staff or other patrons or act in a manner that is lewd or provocative;
     

  6.  if you do not adhere to the terms of this Agreement; or
     

  7. if any declaration you make concerning your age, health or proclivity to injury is false, misleading or otherwise deceptive.

 
ACCESS BY NON-MEMBERS


No Member is permitted to bring or allow a non-member into the Centre without Staff permission or during any period when there are no Staff present.  If you breach this clause then:

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  1. you accept responsibility and liability for any injury, loss or damage attributed to the non-member;
     

  2. we may decide to cancel your Membership.

 
PERSONAL TRAINERS


Personal Training

  1.  Personal trainers operate separately to us under a licence agreement between us and them to utilise the Centre to undertake personal training services. Members must not utilise personal training at the Centre provided by any person other than a personal trainer licensed by us.
     

  2. . Personal training sessions are an opt-in service for an additional fee, and are subject to additional terms and conditions and costs as agreed between you and the personal trainer.
     

  3. We take no responsibility at all for any personal trainer’s:
    (1)  actions or omissions; or
    (2)  services,

    or any injury or loss you may suffer as a result of the same.

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